Survey Services
With more than 30 years of experience in the design, management, and reporting of data obtained from large-scale, multi-mode surveys, DRC remains a leader in the survey industry. DRC has a proven track record of partnering with the U.S. Federal Government, Fortune 100 businesses and research companies to capture, collect, and report data that delivers valuable insight to those who need it.

DRC’s expertise lies in creating, managing and executing highly complex (e.g., multi-mode, multiple versions, multiple languages, multiple locations, sensitive content, etc.) surveys that help organizations better understand their customers, employees, and members. DRC provides clients with the flexibility to administer their survey in a paper, web, telephone or Interactive Voice Response (IVR) format. All organizations – government agencies, corporations and research companies – can reap the benefits of our survey knowledge, expertise and services.


Our services include:

• Pre-survey consulting and analysis


• Survey design, printing, and distribution


• Dual-method (paper and web) data collection


• Project management


• Secure access and data security


• Incoming call center support


• Professional call center services


• Optical Mark Read (OMR) scanning, imaging, and processing


• Comment coding and processing


• Data file and database management


• Reporting


• Post-survey consulting and analysis