To complement our exceptional quantitative research capabilities, DRC also offers qualitative research methods. Qualitative research provides rich, individualized detail that cannot be captured through quantitative research, thus providing deeper insights into the meaning and complexities of respondents’ experiences.
DRC also offers a variety of customized comment processing services to meet our clients’ needs and maximize the valuable information found in open-ended responses on survey returns. This includes transcription, sanitizing, coding, translation, and qualitative theme development. We can also provide alerts to our clients for “hot comments”—those that require immediate client attention or resolution. With our in-house comment processing team of skilled individuals, DRC is able to handle complex comment processing at very high volumes.
